Frequently Asked Questions

I can't see DemoPro in the menu bar

If your MacBook has a camera notch and you have many menu bar items, DemoPro is likely just hidden behind the notch. It is running, but you won’t see its icon until you rearrange the menu bar.

What are the two drawing tool activation modes?

Press & Hold (default): Press and hold the hotkey down while you draw. Release it to exit drawing mode. Requires two hands but this is the fastest mode when you need to switch often between interacting with your app or presentation and annotating.

Toggle: Press the hotkey once to enter drawing mode; press it again (or use Clear) to exit. Useful for extended annotation sessions, when using a Stream Deck, or when mirroring your screen on an iPad to use the Apple Pencil.

What are the default hotkeys?

Default hotkeys vary by keyboard layout. To look them up or customize them, click the DemoPro icon in your menu bar and go to the Annotations settings. If you are new to DemoPro, start by memorizing one or two drawing hotkeys and the Clear hotkey, which you will need to remove all your annotations from the screen.

I press the hotkey but nothing happens.

First, make sure that you are pressing the correct keys: corresponds to the CONTROL key, to the OPTION key, and to the COMMAND key.

On non-English keyboard layouts, the default hotkeys might not map to your keyboard. Open DemoPro from the menu bar and assign a hotkey that works for your keyboard.

If you are still having an issue, you can try deleting the preference file:

  1. Open the Terminal app (it should be in your Applications\Utilities folder)
  2. Cut and paste the command below into the Terminal app:
    defaults delete com.anatole.DemoPro
  3. Hit the “Return” key. Then try starting DemoPro again.

Participants can't see my annotations when I screen share

This occurs when you select an application window to share. Since DemoPro runs as a separate app, your audience will only see the application that you selected. To fix this, you can either share your entire screen or, if you're using Zoom: share a portion of screen instead (click Share > Advanced > Portion of Screen).

How do I use the text annotation tool?

Activate the Text tool with its hotkey, then start typing immediately. The text floats at your cursor and follows it as you move your mouse. Click anywhere on screen to lock the text in place, then continue typing or press Enter to commit it. Press Command-+ or Command-– to adjust the text size before or while typing.

How do I erase my annotations?

Use the Clear hotkey (Ctrl+X on English keyboards) to clear all annotations.
Use the Eraser tool (Ctrl+D on English keyboards) to erase individual annotations one by one.
Use the Undo hotkey (Ctrl+U on English keyboards) to remove the last annotations one at a time.
Or enable Auto Fade mode to make your annotations fade out and clear themselves automatically after your chosen delay.

How do I change or hide the drawing indicator?

While a drawing tool is active, DemoPro shows a small indicator at your pointer to indicate that you are in drawing mode. On the Annotations tab, use the Drawing Indicator menu to choose its style: Dot, Scaled (a circle that matches your current line width), Crosshair, or Tool (the current tool's icon). Choose None to hide it entirely.

How do the Whiteboard and Blackboard modes work?

Press the Whiteboard or Blackboard hotkey to cover the screen with a clean canvas, then press it again to return to your content. On multi-screen setups the board appears only on the screen under your cursor.

Two settings on the DemoPro menu control boards.

Board Annotations

  • Separate (default) gives the board its own saved canvas.
  • Shared continues the annotations already on your screen.

Board Toolbar

  • Auto-Hide (default) fades the palette once you go idle.
  • Show keeps it visible.
  • Hide keeps it off.

How do I use the Break Timer?

Press the Break Timer hotkey to show a countdown window during breaks. Click the message on the timer to edit it in place, or set it ahead of time from the DemoPro menu along with the Duration, Font Color, and Window Color.

Turn on Countdown Chime to play a sound when time is up. Enable Show in Menu Bar When Minimized and the remaining time appears as a pill in your menu bar once the timer window is minimized or closed. Click it to bring the timer window back.

How to use DemoPro with an iPad and Apple Pencil?

If your Mac and iPad meet the Sidecar system requirements, you can mirror or extend your Mac screen onto the iPad and use the Apple Pencil with DemoPro. See Apple's Sidecar requirements for details.
Because you’ll still use hotkeys to activate annotation tools, set DemoPro’s Activation mode to “Toggle” when working with an iPad and Apple Pencil.

When Pen Pressure is enabled, freehand strokes vary their width with pen pressure as you draw with an Apple Pencil (via Sidecar) or a drawing tablet.

Double tap on the Apple Pencil is also supported: it toggles between your active tool and the eraser. Double tap must first be enabled in System Settings > Displays > iPad.

See the iPad and Apple Pencil setup guide for step-by-step instructions.

Does DemoPro support multiple screens?

Yes.

Can DemoPro be used with a pen and tablet?

Yes. Tablets such as Wacom Intuos work with DemoPro, including pressure-sensitive stroke width when Pen Pressure is enabled.

How can I use a StreamDeck to control DemoPro?

You need to manually add the commands that you want, using the “hotkey” action on StreamDeck.
See the Stream Deck setup guide for step-by-step instructions.

How do I enable the Zoom function?

On DemoPro's Cursor tab, click “Zoom: System Settings…” to jump straight to the macOS native Zoom controls, where you can enable it and assign a modifier key to use alongside DemoPro's annotations. See the Apple Mac user guide article: Zoom in on your Mac screen.

DemoPro has no built-in zoom, for privacy reasons. By leaving zoom to macOS, DemoPro never has to read your screen, so it can't see or capture what you do in other apps.

Do you offer volume licensing?

Volume licenses are available through Apple Business Manager and Apple School Manager. Schools purchasing 20 or more licenses may qualify for a 50% discount.

Why another annotation tool?

I built DemoPro in 2018 because nothing on the Mac did what ZoomIt did on Windows: put every tool a keystroke away while keeping the screen free of distractions like toolbars.

Since then, plenty of tools have tried to solve the same problem. What they don't have is eight years of continuous real-world testing and feedback from tens of thousands of users worldwide. That experience is what keeps DemoPro simple, stable, and continuously improving.

What is DemoPro's privacy policy?

DemoPro does not collect any personal information and it operates without requiring safety or privacy permissions, so your usage remains completely secure and private. In particular, DemoPro has no built-in zoom or screenshot-saving feature, so as not to compromise your privacy. Any app that can zoom into or take a screenshot of your screen must request Screen Recording permission, which lets it see everything on your display. DemoPro refuses to ask for that permission to preserve your privacy. That also makes DemoPro safe to adopt across your organization, which is why IT departments choose it.

 

For additional questions or suggestions, use the contact form.